VP, Strategy & Transformation, Finance Operations
Workshops & Master Classes Day One: Tuesday, March 12th, 2019
Tuesday, March 12th, 2019
Cost has been the primary measure of value in location decisions. However, the evolving political scene and impending tax regulations are changing the strategies that SSOs focus on when doing their due diligence. Location must be a competitive, environmental, cultural, and operational fit.
In this session, participants will:
- Discover the hot and new locations and whey the are gaining in popularity
- Examine why several SSO chose their location and the criteria used to make the decision
- Evaluate the role that operating conditions, talent availability, sustainability, access and physical infrastructure can play in decision making
- Identify hurdles, challenges and opportunities of immersing yourself in a different market and with different players
Day Two: Wednesday, March 13th, 2019
Wednesday, March 13th, 2019
As the adoption of Intelligent Automation and associated technologies (robotic process automation, cognitive automation, and artificial intelligence) take root and begin to scale across industries, it is fundamentally changing the value proposition of outsourcing. As automation scales and the value of offshoring and labor arbitrage benefits decline in relation, companies are increasingly seeking value in outsourcing through the lens of access to technology, capabilities and talent across their business services functions. Companies also need to re-think how they approach new contracts as well as re-visit existing outsourcing contracts in order to ensure that the impacts of automation are dealt with fairly and equitably.