Suzanne Leopoldi-Nichols

President, Global Business Services UPS

Conference Day One:Tuesday, September 1st 2020

Tuesday, September 1st, 2020

4:00 PM Panel: What Does It Take for Enterprise to Effectively Work With Startups? Unlocking the Secrets to Collaboration

Today’s business services climate demands innovation that will allow SSOs to leap-frog the status-quo and ratchet up the benefits of shared services. Fortunately, there is a parallel push from startups who bring not only the innovation, but also the risk-taking character and agile infrastructure to support exponential value creation. During this panel, attendees will learn just what it takes to effectively find and work with startups. 

3:15 PM WOMEN IN BUSINESS SERVICES MASTERCLASS

Given that as much as 70% of the workforce in some SSOs are female, there’s no question that shared services on the whole do well when it comes to the number of women employed. However, when analyzing the number of women in senior leadership positions, these figures drop dramatically. While a diverse leadership team makes business sense (with statistics from McKinsey showing that senior management teams enjoy a 3.5% increase in EBITDA for every 10% increase in female leadership) creating and maintaining this diversity is not easy. Intracompany mentorship and women’s groups have come some way in terms of helping to develop future leaders but crosscompany collaboration is key to finding unique solutions to both individual and industry challenges.

This masterclass is unique in that it is not just a learning opportunity, but a forum to create an informal network with your peers and understand how other companies are practically going about diversifying their workforce.

Areas covered:
  • Best practice approaches to recruitment and retention through diversity programs, leadership coaching and continued focus on tech skill development
  • Creating a strategy for D&I within your organization
  • How can work/life balance be achieved?
  • Influencing shared service organizational strategy: impact on the bottom line
  • Practical case studies
  • Creating women leaders: practical approaches to upskilling and developing those with leadership capacity
  • The role of digital: increasing the number of women with tech skills

Conference Day Two: Wednesday, September 2nd 2020

Wednesday, September 2nd, 2020

3:30 PM The Startup Pitch - FINALIST ROUND

During yesterday's startup pitch session, you had the chance to hear from many innovative startups and rate their pitches. The top 2 startups have been invited back for a finalist pitch! This is your opportunity to hear more about the problems these startups solve for SSOs and how their solution differs from others on the market. In this round, each startup with have 5 minutes to pitch again - this time in front of SSON's Startup Zone Advisory Board. Following each pitch, the Board will run a Q&A session with each startup. The Board will deliberate and come back at 4:45 to award - SSOW's BEST STARTUP PITCH! DON"T MISS THIS SESSION! 

Judging Committee:

Tony Saldanha, President, Transformant
Lee Coulter, Chair, IEEE
Michael Frankel, SVP, Financial Shared Services. XPO Logistics
Shakti Jauhar, Global Digital Transformation Leader and a Board Member
Deborah Kops, Managing Principal, Sourcing Change
Suzanne Leopoldi-Nichols, President, GBS, UPS

Check out the incredible speaker line-up to see who will be joining Suzanne.

Download The Latest Agenda