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Take Your Shared Services Organization into this New Decade

March 23 - 26, 2020 | Rosen Shingle Creek, Orlando, FL

Suzanne Leopoldi-Nichols

President, Global Business Services UPS

Conference Day One:Tuesday, March 24th 2020

Tuesday, March 24th, 2020

4:00 PM Panel: What Does It Take for Enterprise to Effectively Work With Startups? Unlocking the Secrets to Collaboration

Today’s business services climate demands innovation that will allow SSOs to leap-frog the status-quo and ratchet up the benefits of shared services. Fortunately, there is a parallel push from startups who bring not only the innovation, but also the risk-taking character and agile infrastructure to support exponential value creation. During this panel, attendees will learn just what it takes to effectively find work with startups.

3:15 PM WOMEN IN BUSINESS SERVICES MASTERCLASS

Given that as much as 70% of the workforce in some SSOs are female, there’s no question that shared services on the whole do well when it comes to the number of women employed. However, when analyzing the number of women in senior leadership positions, these figures drop dramatically. While a diverse leadership team makes business sense (with statistics from McKinsey showing that senior management teams enjoy a 3.5% increase in EBITDA for every 10% increase in female leadership) creating and maintaining this diversity is not easy. Intracompany mentorship and women’s groups have come some way in terms of helping to develop future leaders but crosscompany collaboration is key to finding unique solutions to both individual and industry challenges.

This masterclass is unique in that it is not just a learning opportunity, but a forum to create an informal network with your peers and understand how other companies are practically going about diversifying their workforce.

Areas covered:

  • PANEL DISCUSSION: Best practice approaches to recruitment and retention
  • Creating a recruitment strategy for your team that encourages diversity and embraces tech skills
  • Creating a strategy for D&I within your organization
  • How can work/life balance be achieved?
  • Influencing shared service organizational strategy: impact on the bottom line
  • Practical case studies
  • Creating women leaders: practical approaches to upskilling and developing those with leadership capacity
  • The role of digital: increasing the number of women with tech skills
  • Creating an effective mentorship and development

Check out the incredible speaker line-up to see who will be joining Suzanne.

Download The Latest Agenda