September 23 - 26, 2019 | Scottsdale, Arizona
Jugal Trivedi, Head of Global Shared Services at Forever 21

Jugal Trivedi


Head of Global Shared Services
Forever 21

Check out the incredible speaker line-up to see who will be joining Jugal.

Download The Latest Agenda

Main Conference Day Three: Thursday 26, September 2019

Thursday, September 26th, 2019


9:30 AM GBS 2.0: An Engine for Transformation & Elevated Stakeholder Value

Thirty percent of global companies are working towards some kind of GBS models. Why? Most companies who move to this model are reducing their costs 20 percent to 30 percent, while increasing their productivity through lean approaches to process management. However, in an age of digital disruption it’s not an easy task.

In this session, participants will:
• Evaluate the value of moving to a global shared services model and where to start
• Examine how to handle organizational structure stall points when implementing GBS when technology, process ownership and governance are in constant flux
• Identify how GBS is leading from the center, embracing a culture of agility, designing GBS for the long-term, and managing talent development at the same time