September 23 - 26, 2019 | Scottsdale, Arizona
Lisa Larson, VP, Shared Services at AMN Healthcare

Lisa Larson


VP, Shared Services
AMN Healthcare

Check out the incredible speaker line-up to see who will be joining Lisa.

Download The Latest Agenda

Pre-Conference Workshops and Conference Day 1 | Tuesday, September 24, 2019

Tuesday, September 24th, 2019


3:50 PM Navigating the Balance of the Human and Digital Workforce

There is still a fear amongst human workers that robots will take their jobs. The reality is
that robots are taking jobs, but there is an evolution happening to the way work is done.
The result is that shared services stakeholders must figure out a plan for their human
workforce that have real human needs.

In this session, participants will:
• Explore the restructuring of jobs as a result of automation
• Evaluate how to balance the needs of human workforce and the need to save your organization money in order to stay competitive
• Discuss upskilling strategies to advance the next generation of shared services talent

Main Conference Day 3 | Thursday, September 26, 2019

Thursday, September 26th, 2019


9:30 AM GBS 2.0: An Engine for Transformation & Elevated Stakeholder Value

Thirty percent of global companies are working towards some kind of GBS models. Why? Most companies who move to this model are reducing their costs 20 percent to 30 percent, while increasing their productivity through lean approaches to process management. However, in an age of digital disruption it’s not an easy task.

In this session, participants will:
• Evaluate the value of moving to a global shared services model and where to start
• Examine how to handle organizational structure stall points when implementing GBS when technology, process ownership and governance are in constant flux
• Identify how GBS is leading from the center, embracing a culture of agility, designing GBS for the long-term, and managing talent development at the same time