September 23 - 26, 2019 | Scottsdale, Arizona
Liz Lazos, Shared Services Director at Entravision

Liz Lazos


Shared Services Director
Entravision

Check out the incredible speaker line-up to see who will be joining Liz.

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Main Conference Day Three: Thursday 26, September 2019

Thursday, September 26th, 2019


11:20 AM Maintaining and Fine-tuning a Centralized Hub for your SSO

In this session learn how to 
• Utilizing your SSO dept as a centralized office for information that demands corporate-wide distribution.
• Making SSO the first point of contact for users and/or vendors.
• Troubleshoot and escalate issues to the correct department. 
• Train personnel to ensure quality, best practices and corporate procedures are followed and improved overtime.
• Improve efficiency across all platforms with hands-on practice and building a strong team by utilizing each person’s unique abilities and talents 
• Cross train in overall dept knowledge base and drill-down for backups.

Track Chair: