Main Conference Day Two: Wednesday, 25 September 2019
Wednesday, September 25th, 2019
4:50 PM FIRESIDE CHAT: Eliminating Redundancy by Moving Seamlessly Across Shared Service Delivery: Single, Multi-Function and Global (and Back Again)
A shared service always has to keep moving or the organization will see no need for it. Growth can be hard, and get even harder when there is a merger and acquisition that is taking place when you are trying to introduce new policies and procedures to your customers.
In this session, participants will:
• Examine how to move from a single-function organization to a multi-function SSO
• Evaluate stumbling blocks that occur when moving from a multi-function SSO to a
• Discuss why some organizations are deconstructing their GBS organizations in favor of a different model