Chief Operating and Human Resources Officers play a vital role in shared services/GBS transformation in enabling revenue growth, customer experience, cost savings, and productivity gains. However, many face internal challenges like legacy systems and limited resources, which inhibits the ability for the organization to leap forward with transformation.
·Prioritizing business processes and garnering stakeholders buy-in
·Formulating coherent business models on talent attraction/retention before transformation
·Expectations versus outcomes – Implementing change management frameworks and preparing your workforce for transformation
Check out the incredible speaker line-up to see who will be joining Sharon.
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