Case study Presentation: Using process discovery technology at scale to identify and deliver intelligent automation opportunities

Case study Presentation: Using process discovery technology at scale to identify and deliver intelligent automation opportunities

The RPA landscape has changed. Many leaders are moving beyond early task-level use cases by implementing additional technology such as process discovery and intelligent document processing into their programs.

These complementary solutions play a key role in scaling to advanced, end-to-end use cases with greater business impact. A Supply Chain and Logistics team at a global F500 pharma company uses process discovery technology to grow their automation pipeline, drive a holistic approach to transforming processes, and scale to end-to-end intelligent automation. Early successes are now leading to a global expansion.

Join this session to learn how in their first deployment they were able to:

  • Create an automation roadmap of 18 high-ROI processes
  • Inform process cleanup before automation, including combining 5 x-functional sub processes into a single process
  • Deploy an intelligent automation solution that reduced Average Handling Time (AHT) of the end-to-end process by 95%.

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