Driving BFSI Success with Cognitive Business Operations

Join Tata Consultancy Services (TCS) and NelsonHall who will share their views on the role of cognitive business operations, newer operating models and ways to enable smart and intelligent risk mitigated operations.

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This FREE webinar was recorded on:
June 17, 2020
11:00 AM - 12:00 PM EST

BFSI firms have typically been at the forefront of automation and led the way in terms of early adoption.  Despite some early successes, business processes continue to have considerable room for improvements and enhancements. To further add to the complexity the current pandemic has severely disrupted business processes and warrants that BFSI organizations reassess and restructure their automation and transformation agenda.

Join Tata Consultancy Services (TCS) and NelsonHall who will share their views on the role of cognitive business operations, newer operating models and ways to enable smart and intelligent risk mitigated operations

Topics:

  • Leading in a new normal – How banks and insurance companies must reset their automation and transformation agenda
  • Anchored and driven through cognitive asset led strategy supported by new-age agile delivery models
  • Critical success factors include capabilities, implementation approach, best practices and governance

Presenters:

John Willmott
Founder & CEO
NelsonHall

John is founder and CEO of NelsonHall, the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations. He is widely regarded as one of the world's leading authorities on achieving business transformation, and is well-known for his detailed analytical approach and his pragmatic style. John assists both buy-side and vendor organizations in assessing opportunities and success factors, and is a leading voice on the theme of automation and cognitive.

Mohan R Veeturi
Global Head - BFSI, Cognitive Business Operations
Tata Consultancy Services

Mohan heads the Banking, Financial Services and Insurance Cognitive Business Operations (CBO) unit that provides Business Process Services to over 200+ Financial Institutions, covering Banking, Capital Markets and Insurance customers globally. Mohan is also the CEO and MD of Tata e-Serve International Limited (TEIL), a wholly owned subsidiary of Tata Consultancy Services catering to Business Operations that require licensing such as Insurance Third Party Administration (TPA) and Debt Collections. Mohan has 23 years of multi-functional experience in the financial services industry, across Business, Sales and Delivery.

Norbert Siegers
Director IT Commercial Banking - Products & Distribution
ABN Amro

Norbert is an experienced banker and presently Director IT for the Commercial banking unit of the bank covering - payments, acquiring, trade finance and internet banking. He has a strong track record in the development and innovation of ABN AMRO's digital banking and channels. During his career spanning over 15 years at ABN Amro he has performed wide array of roles - heading Credit Card Services, leading sales for Retail Banking and IT.

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
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