How Maersk Tankers Transformed their P2P Processes with Business Process Management

This FREE webinar was recorded on:
Friday, November 18, 2016
10:00 AM - 11:00 AM EST
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Business Process Management – a Key Agenda Item for Successful Shared Services

Business Process Management enables you to engage the three most integral parts of your organization - people, process and technology.

Operating as the cornerstone of business transformation, BPM reliably improves customer satisfaction, increases efficiency and, ultimately, profitability, making it an essential tool for the implementation of Shared Services.

In this complimentary webinar, you will learn how Maersk Tankers used a BPM approach to overcome challenges in Procure-to-Pay, ultimately not just optimizing the P2P process but also successfully managing change.


Peter Franz
Managing Director

Peter Franz has been working at the forefront of Business Process Management (BPM) for many years, as part of a 30 year career with Accenture. As an experienced executive, Peter has a pragmatic ability to create the spark in translating a business strategy into a manageable execution strategy and then drive towards this goal. He currently assists companies with strategic execution and establishing a BPM discipline, and has developed a number of innovative approaches to solve implementation issues in pragmatic and results-oriented ways. 

Peter has additionally led very substantial change programs across a number of industries including: Energy, Financial Services, Logistics, Travel Services, Utilities and Consumer Goods.

Andrew Pollard
UK & Nordics

Andy joined Signavio in 2014 after gaining a wealth of experience in numerous industries and sectors. From in depth experience of customer service excellence to personnel management in cross cultural and multi-lingual environments, his career has equipped him with a variety of skills. He currently manages outreach initiatives and customer acquisition in the UK and Scandinavian markets specialising in Business Process Management, Decision Management and Workflow.


Barbara Hodge
Global Editor
Shared Services and Outsourcing Network – SSON

Barbara Hodge is SSON's Global Editor and has been with the organization since 2000, having joined to launch Shared Services News (remember hard copy magazines?). She is now responsible for SSON's online portal content, including industry reports, case studies, surveys, interviews, etc – as well as everything else that makes SSON the most trusted space for practitioners from around the world. 
Barbara uses her extensive industry knowledge and connections to provide a unique perspective on the latest trends and developments across the SS&O landscape. She is the voice of, SSON’s online content portal, and she regularly conducts interviews with key industry figures to ensure SSON is a one-stop shop for shared services and outsourcing resources.
Prior to joining SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for launch and editorial content management for a number of management journals, including corporate communication, change management and business process reengineering. She started her career with Deutsche Bank Capital Markets in London, back in the days when investment banking seemed the cool place to be.

Phone: +1 904 824 3631