How TE Connectivity Manages Change Before, During, and After Accounts Payable Migration
Industry expert guidance on migrating an accounts payable shared services operation between countries
Melissa Edwards, AP Manager, TE Connectivity, has a rich heritage in shared services, from her time at PwC as a management consultant working with the likes of Pfizer, Coca- Cola, and Western Union. She played a lead role in the migration of the TE Connectivity shared services operation from the US to Costa Rica and learned many important lessons along the way.
Now it's your turn to gain from her experience.
Melissa believes that people make a business and understanding how to collaborate, lead, map, and manage change within the Accounts Payable function is one of her keys to success. According to Melissa, “If you start changing processes in- flight, the operational risks are high. Having a period of stability allows for a proper understanding of the new environment and improvements can be introduced gradually.”
In this webinar, Melissa will discuss:
- Managing change in a shared services environment
- How to validate your AP operations
- Reducing the load on your AP resources
- Achieving high impact in AP, without disruption
Don’t miss the opportunity to listen to Melissa discuss her experiences and to ask the questions that can guide your journey.
Speaker:
Melissa Edwards
AP Manager
TE Connectivity
Melissa Edwards is the Accounts Payable Manager for TE Connectivity. Melissa has a rich heritage in shared services, from her time at PwC as a management consultant working with the likes of Pfizer, Coca-Cola, and Western Union. She played a lead role in the migration of the TE Connectivity shared services operation from the US to Costa Rica. Melissa believes that people make a business, and understanding how to lead through collaboration within the Accounts Payable function is one of her keys to success.
During her 19+ year career, Melissa has held multiple finance positions, where she dedicated her time to financial planning, reporting, process improvement, change management, and expanding global operations.
Melissa received her bachelor’s degree in economics from the National University of Costa Rica; in addition, she has certificates in project management, Portuguese, and English. She is currently working on her master’s degree.
Joe Keating
Head of Customer Experience
Glantus
For over 20 years, Joe has worked with businesses all over the globe to bring the benefits of data and technology to bear within their organisation. As Head of Customer Experience at Glantus, Joe supports customers to optimise data, analytics, and automation for AP process efficiency and improvement. He is part of the faculty at The Analytics Institute of Ireland and lectures at several universities.
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