How to Develop the Right GBS Skills and Build a Winning Team
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As the trend from function-specific business services continues to integrated Global Business Services (GBS), keeping your talent and skills profiles up-to-date will be a key driver of success. Increasingly, work will be less about transactions and more about knowledge. At the same time, understanding new technologies and recognizing opportunities for data analytics will become part of everyone’s role.
Learning and development, in particular, become imperative to cultivating a high-performing team with a GBS mindset. To date, few GBS organizations are focusing on developing, deploying and sustaining these specialist skills – even though The Hackett Group research identifies the ability to attract and retain qualified personnel as the #1 factor impacting GBS performance
This webinar will explain how to design a truly effective talent management strategy specifically for the GBS environment (even if you are not GBS, these tips are valuable), and provide the kind of career paths that attract top quality staff.
Please register now to learn how to close the GBS talent-management gap.
Philip King is Associate Partner and Shared Services Global Solution Leader for Atos Consulting (part of Atos Origin, an international technology services company.) He is a well-known speaker and presenter in the shared services community, and an author of many articles on shared services. Now a consultant in shared services feasibility, design, implementation and optimization, he has had first hand experience of Shared Services leadership in both industry and a variety of interim roles. www.atosconsulting.co.uk
Phone: +1 904 824 3631