Innovating through Uncertainty: GBS' Response to a Volatile External Environment
In the face of significant economic, political and social volatility, leaders must adapt their operations to drive future market advantages. Join SSON and JTI to learn more about how GBS organizations are harnessing scale, capability and technology to deliver innovation and enterprise value.
For a long while, GBS organizations were not seen as particularly agile or strategic. COVID was a catalyst for GBS to meet the moment/demonstrate value in the midst of a highly dynamic external environment. This volatility continues, as we think about the various external forces at play.
During this webinar, attendees will learn about the people, process and technology strategies deployed by leading GBS organizations. Specifically, we will address:
- The external forces impacting GBS organizations today
- How a leading GBS organization is meeting the moment and delivering value in the face of uncertainty
- Specific GBS use cases/success stories
- SSON Research & Analytics' latest data uncovering GBS trends, challenges and opportunities
Speakers
Kamila Grembowicz
Head GBS Delivery Excellence and Transition
JTI
Jay Desai
Vice President, Global Business Services
JTI
Barbara Hodge
Global Editor and Industry Analyst
SSON
Sponsored By:
