Creating a Digital Workforce with Robotic Process Automation

This FREE webinar was recorded on:
Tuesday, February 14, 2017
09:00 AM - 10:00 AM EST
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Today, organizations across several industries are benefiting from deploying intelligent software robots as an agile digital workforce in the organization. In many cases, the process activities being automated are your common back office data processing operations – but in others, robotic process automation is supporting far more strategic process activities.

In this presentation we will evaluate real world cases and learn:

  • how to use RPA to complement traditional process automation technologies
  • how businesses are finding new ways to use RPA beyond what was initially planned
  • the need to evaluate real process change in conjunction with RPA
  • how RPA is more than just a tactical solution to many businesses (and what this means)

Join us to learn how DSV started their journey using Robotics to gain a faster ROI in projects, focusing on efficiency and quality. Henrik will also address the order to cash processes, where good customer interaction is key to success.

A Look at a Few Real World Industry Use Cases – by Kofax

*This webinar was previously recorded as a session in the 2nd Robotic Process Automation World Series on February 14th*


Henrik Olsen
Head of Business Architecture

Henrik Olsen has been working in the forwarding and logistics business since 1997 in various positions across the business and the IT organization. He spent 7 years as a project manager with a focus on larger mobility projects and harvesting efficiencies in DSV.  Currently, he holds a position in the Global IT organization heading up the Business Architecture section. His priorities right now are Mobility, Robotics, and Application Consolidations – as well as  ensuring that the business is getting what it needs to continue the growth of DSV A/S.

Bill Galusha
Senior Product Marketing Manager
Kofax RPA Products & Solutions

Bill Galusha is a Senior Product Marketing Manager at Kofax. He is responsible for worldwide marketing of the Kofax Kapow robotic process automation software platform. He has fifteen years product marketing and product management experience managing various software products and solutions. Prior to joining Kofax, he spent seven years at EMC as a product marketing manager for the EMC capture, BPM, and case management products and solutions.


Barbara Hodge
Global Editor
Shared Services and Outsourcing Network – SSON

Barbara Hodge is SSON's Global Editor and has been with the organization since 2000, having joined to launch Shared Services News (remember hard copy magazines?). She is now responsible for SSON's online portal content, including industry reports, case studies, surveys, interviews, etc – as well as everything else that makes SSON the most trusted space for practitioners from around the world. 
Barbara uses her extensive industry knowledge and connections to provide a unique perspective on the latest trends and developments across the SS&O landscape. She is the voice of, SSON’s online content portal, and she regularly conducts interviews with key industry figures to ensure SSON is a one-stop shop for shared services and outsourcing resources.
Prior to joining SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for launch and editorial content management for a number of management journals, including corporate communication, change management and business process reengineering. She started her career with Deutsche Bank Capital Markets in London, back in the days when investment banking seemed the cool place to be.

Phone: +1 904 824 3631