Case Study: Success Factors in Implementing an Enterprise RPA Solution from Blue Prism

This FREE webinar was recorded on:
Friday, September 09, 2016
12:00 PM - 01:00 PM EDT
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Blue Prism

This company (TBC) was challenged, like most businesses, with getting some basic processes automated. It was looking for an option to rapidly automate some of the more mundane processes to free up people to focus on more customer-centric solutions. Blue Prism’s software platform enabled this company to respond rapidly to changing priorities and customer demands by creating its own automated solutions.

In this session, we will discover how the platform is governed by IT to ensure it has the inherent layer of structure, governance, auditability and data security that IT wants. This company will discuss how they:

  • evaluated  different RPA solutions
  • took on the challenge of offloading mundane work from their employees
  • learned to build automated processes without needing to know how to code
  • retrained employees for higher-level human interactions that require thinking and judgement
  • improved customer service
  • reduced costs

Join us to learn how to set up a governance office, identify a process pipeline for automation, get IT on board, and create an agile business function that can respond to the ever changing market.


Pat Geary
Chief Marketing Officer
Blue Prism

Pat Geary has over 20 years of international marketing experience across a range of large multinational and start up software and hardware businesses.


Barbara Hodge
Global Editor
Shared Services and Outsourcing Network – SSON

Barbara Hodge is SSON's Global Editor and has been with the organization since 2000, having joined to launch Shared Services News (remember hard copy magazines?). She is now responsible for SSON's online portal content, including industry reports, case studies, surveys, interviews, etc – as well as everything else that makes SSON the most trusted space for practitioners from around the world. 
Barbara uses her extensive industry knowledge and connections to provide a unique perspective on the latest trends and developments across the SS&O landscape. She is the voice of, SSON’s online content portal, and she regularly conducts interviews with key industry figures to ensure SSON is a one-stop shop for shared services and outsourcing resources.
Prior to joining SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for launch and editorial content management for a number of management journals, including corporate communication, change management and business process reengineering. She started her career with Deutsche Bank Capital Markets in London, back in the days when investment banking seemed the cool place to be.

Phone: +1 904 824 3631