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How Uber & American Express Drive Shared Services Excellence through R2R Technology

This FREE webinar was recorded on:
Tuesday, July 18, 2017
12:00 PM - 01:00 PM EDT
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Case Studies 

All participants are eligible to earn 1.0 CPE credit certified by NASBA

Typically, Shared Services automation initiatives have been undertaken to reduce costs and improve efficiency. These goals are achieved relatively easily within the first few years, most immediately through reduced labor costs and centralized activities. During subsequent phases, technology automation and outsourcing cut costs further. But if cost reduction is the only clearly defined goal, organizations will reach a point of diminishing returns.

So, how can Shared Services Centers continue to achieve the benefits of continuous improvement and ROI through technological investments? Join this webinar to hear best practices from Uber, American Express and Trintech for maximizing the full potential of your Shared Service Centers through Record to Report automation. 

  • Top trends across financial Shared Services Centers
  • How to drive Shared Services excellence through Record to Report technology
  • Best practice examples from Uber and American Express

All participants are eligible to earn 1.0 CPE credit certified by NASBA.

Presenters:

Albert Alvarado
Assistant Controller
Uber


Trina Gardner
Finance Manager, Controllership Team
American Express


Syril Mathai
Vice President of Global Partner Engagement
Trintech

Syril Mathai is the Vice President of Global Partner Engagement at Trintech, and has over 24 years of experience working with the Accounting and Finance functions of companies world-wide. As Vice President of Global Partner Engagement, he is responsible for establishing sales relationships primarily within advisory firms, such as the Big4, and BPO organizations to generate an indirect sales channel for Trintech. 

Syril joined Trintech in 2009 and has held several strategic roles during his tenure including Vice President of Global Services and Partner Enablement, Vice President of Strategic Execution Team and Area Sales Director for the western portion of the United States and Canada. As a business leader with extensive operational experience enabling cross-functional relationships and process improvements for productivity within the Office of Finance, he has had a successful career experience in various roles achieved through a consultative nature. Prior to joining Trintech, Syril enjoyed a relationship as a customer, leading the implementation of Trintech as a part of the finance transformation of a global convenience organization.

Syril received his BBA in Accounting from the University of Texas at Arlington and is a Certified Public Accountant. 


Host:

Rochelle Hood
Global Head of Customer Analytics and Research
SSON (USA)

Rochelle Hood serves as Global Head of Customer Analytics and Research for SSON where she is responsible for enhancing member value and experiences. 

Rochelle has managed operations and led projects in multiple disciplines including shared services, call center operations and information services. She is a certified Project Management Professional (PMP) attaining her credentials from the Project Management Institute and is a Lean Six Sigma Green Belt. Rochelle holds a BSc in Accounting and a Masters in Business Administration. Rochelle’s professional experience includes project management, process excellence and service delivery roles at IBM, QVC and companies in the defense contracting industry.

Phone: +1 321 574 8823
Email: rochelle.hood@ssonetwork.com 

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