Accelerating Cash Generation

This FREE webinar was recorded on:
Tuesday, July 19, 2011
10:00 AM - 11:00 AM EDT
To continue viewing this content please fill out the form below and become an SSON member.
Or if you're already a SSON member, sign in below to download.
Become a member to Watch

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

Accelerating Cash Generation

While the cost benefits of Financial Shared Services Centers are well recognized, the specific challenge FSSCs are confronted with, when taking over A/R Management, lies in combining those cost benefits while constructively collaborating with internal clients (business and sales organisations) in customer relationship, and optimizing Cash Generation.

What are the success strategies of top performing FSSCs? How are they collaborating with the business, given necessary cost constraints? What performance objectives and KPIs are they using to monitor cash generation? Which reports do they provide their clients?

In this exclusive webinar, three successful FSSC Managers will share their experience with you. Benchmark your shared services operations against those of B-Bridge, Adecco and Sidetrade. Hundreds of companies, with operations across 65 countries, have already improved their Receivables and Working Capital Management by applying Sidetrade’s SaaS solution – resulting in more efficient, customer-centered, collaboration with more than 25.000 users.

If you want to improve your OTC management, this webinar will help you identify opportunities to cut spending, improve staffing, minimize trade risk, leverage communication and increase collaboration.You’ll also hear how to:

  • Enhance your staff’s efficiency, capitalizing on their skills
  • Implement automation in the OTC process
  • Integrate dynamic collaboration between all stakeholders
  • Communicate relevant information, in real time, across the world

You will also learn about Sidetrade's Network, a unique, cloud-based software solution for Financial Customer Relationship Management. Sidetrade Network integrates with your master systems,combining cash collection process efficiency with a collaborative platform for real-time information sharing – resulting in a positive "Cash Culture". With just a few clicks, turn a potential bad debt to cash!


Jérôme Goy
Customer Success Manager
Sidetrade Group

Jerome Goy is a highly skilled and customer oriented specialist with extensive knowledge in Order to Cash business process. In his role as Customer Success Manager, Jérome focuses on ensuring that each Sidetrade customer achieves the highest level satisfaction, and by working closely with the customer through regular success reviews, reaches the results in line with their objectives. Over the last 10 years, Jérome held various positions in the Order To Cash area on both operative and consulting sides: Legal counselor, Credit manager, Business consultant.

He participated in the EMEASSC implementation for SAP covering business processes re-engineering, organization design, team sizing, service level agreements definition and training delivery.

Stefan Walseman
Credit Manager
AdeccoNetherland SSC

In the last 4 years, Stefan has set up and managed  Adecco’s Shared Service Center’s A/R team responsible for all Adecco’s brands in the Netherlands.  As such Stefan have reviewed the whole process from order taking to Cash Collection and organized the collaboration between the central team and the hundred of local branches across Netherlands and was part of the implementation team in deploying Sidetrade Network across Adecco European countries. Stefan have 15 years experience in Credit Management ,and prior to joining Adecco, work for other large corporation (Verizon, BMC Software). Stefan is active members of national and international Credit Professional Associations. 

Rob Harvey
Project Manager and Business Process Improvement Specialist
Orange Business Services

Rob Harvey is responsible for the definition and implementation of Order To Cash strategy for the FSSC at Orange Business Services. His team own and manage end-to-end associated financial processes. His main responsibility is to achieve harmonisation of global processes, continuous improvement toward ‘best in class’ standards, resolution of process issues, responsibility for audits, Sarbanes Oxley compliance and management of internal controls and documentation.
Rob is a seasoned project manager and Business Process Improvement Specialist. He has been responsible for several major program roll outs throughout the past 10 years and has a detailed knowledge of  the Telecoms sector and  use of Finance Shared Service Centres,  all over the World.

Brigitte Fontaine
SSC Director
Sidetrade Group

Brigitte Fontaine isresponsible for Sidetrade Business Process Outsourcing focused on Receivable Management. The BPO services combining the capabilities of a multilingual professionals team,  an  innovative technologywith Sidetrade business consultants’ expertise. The BPO is used by a variety of clients looking to outsource whole or part of their A/R management with a structured solution to integrate best practices, generate additional cash-flow, accelerate the resolution of conflicts, decreaselate payment rate, and gain access to main performance indicators in real time.

Prior to joining Sidetrade‘s BPO, Brigitte have a long experience as a finance specialist, holding various positions such as controller, front-office trader, accountancy controller and chief finance administration in large corporation in the area of finance services, Telecom and hospitality sectors. Brigitte Fontaine has managed and coordinated international programs with focus on developing effective relationships to manage stakeholders expectations, monitor IT projects benefits for business, ensure projects ROI, business processes re-engineering, change management, back-office strategy, shared service centers, IT transformation and outsourcing management.