Optimizing Value: From Concept to Execution

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.

This FREE webinar was recorded on:
December 15, 2011
10:00 AM - 11:00 AM EST

Leveraging strategy to drive optimization throughout the global business services lifecycle

Have your Global Business Services (GBS) realized the highest level of service quality across multiple functions within the most effective cost structure? Join this informative webinar on December 15, 2011 that explores how your service delivery strategy directly impacts your company’s ability to achieve optimization and how to adapt throughout the journey.


This webinar will detail a roadmap that examines how your company’s GBS can manage "flexibility" to address changing business needs while establishing a defined structure to support future growth. In particular, key considerations for a hybrid, multifunctional strategy will be examined during sequential phases of the service delivery lifecycle.

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.