Using Successful Change Management to Increase ROI and Reduce Project Risk

This FREE webinar was recorded on:
Wednesday, October 13, 2010
10:00 AM - 11:00 AM EDT
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Purchase to Pay Automation: Goals and challenges in a global enterprise

Effective change management is key to the success of any project which alters the way people work; whether that be a change to processes, technologies, systems or structures. However, many projects still suffer when organizational issues aren’t adequately addressed; so what practical steps can you make within your project delivery to ensure success and achieve your goals?

Nigel Chapman, Change Management Facilitator at ABB, will deliver a case study and share his experience and practical advice, providing you with key steps to reduce project risk and attain faster ROI. ABB successfully automated their invoice processing to increase efficiency and reduce costs. Join this webinar to find out how ABB successfully reaped the best results from their P2P automation program and discover:

  • How to manage change regionally in line with the global enterprise
  • Ways to gain stakeholder interest and developing user commitment
  • How to achieve process centralization and system integration
  • Techniques for tackling non-compliance
  • A path to determine project success
  • The top 5 lessons learnt and success factors from the UK regional implementation

About ABB

ABB ( is a leader in power and automation technologies that enable utility and industry customers to improve their performance while lowering environmental impact. ABB in the UK operates from more than 20 locations nationally and employs around 2,300 people. The ABB Group of companies operates in around 100 countries and employs about 117,000 people.


Nigel Chapman
Project Manager for Process Automation

Nigel Chapman is a skilled and experienced business consultant, facilitator and trainer with a track record of achievement in organization development, people development, business change project delivery and business improvement. Over the past 12 years Nigel has operated as a change management facilitator on a number of programs for ABB; frequently engaged at the launch stage of business improvement and/or organization change projects and programs, building and developing the skills and knowledge of people to enable them to achieve results and to continue improving performance.