Transformation
Why Process Foundations Matter More Than AI in GBS Transformation
October 06 by Beth BrownWhy GBS leaders must fix fragmented processes, standardise data and build trust before scaling AI for measurable transformation results.
What Working in Politics Taught Me About Business Transformation
September 30 by Fraser DamoffFrom political campaigns to business transformation, learn how trust, storytelling and stakeholder engagement help drive lasting change.
How Ecolab Built an AI-Ready Global Business Services Platform with ServiceNow
September 28 by Shared Services & Outsourcing NetworkHow Ecolab transformed fragmented processes into an AI-ready operation, delivering $150M in value leakage reduction and $100M+ in savings.
The Future of Order-to-Cash and E-Invoicing Market Report 2026
September 25 by Beth BrownDiscover how AI, e-invoicing and compliance are reshaping Order-to-Cash, and why cash predictability is becoming the defining O2C metric.
Reading the Signals Beneath the Surface
September 25 by Edesio SantanaDiscover how data patterns reveal the human realities behind business transformation, workforce shifts, automation and organisational change. Provide your feedb
Is Your Shared Services Operating Model Ready for Transformation?
September 24 by Beth BrownDiscover why shared services transformations fail: and how stronger operating models, data foundations and employee engagement unlock AI value.
Closing the ERP Gap: The Four Pillars of Finance Transformation
May 26 by Shared Services & Outsourcing NetworkDiscover how AI-powered finance automation helps organizations modernize ERP systems, accelerate cash flow, reduce risk, and scale AP & AR operations.
The Human and Organizational Side of AI Transformation
May 12 by Mauro PortelaExploring the human side of AI and the operating model shift required to successfully benefit from generative AI.
Why Financial Leakage Persists, Even After ERP Upgrades, Automation, and P2P Transformation
May 05 by Rachel GuttenbergDespite ERP upgrades and P2P automation, financial leakage persists. Learn why it hides, how it forms, and how recovery insights strengthen controls.
Fear of Flying: Why Stakeholders Resist Speed in GBS Transformation
April 29 by Deborah KopsSpeed to value in GBS transformation often feels risky to stakeholders used to stability. Learn why enterprises resist acceleration and how to build trust, redu
From Six Sigma to Speed to Value: Rethinking Transformation in Shared Services
March 24 by Wojciech TatysWhy shared services must move beyond Six Sigma to speed to value, delivering fast impact, embracing AI, and accepting “good enough”.
Avoiding the 70% Failure Rate: Strategies for Successful Finance Transformation
March 12 by Joe SagrillaWhy 70% of finance transformations fail; and how leaders can succeed by balancing performance, people, and value capture in a rapidly changing world.
