Transformation
The Arc of Impact
October 19 by Edesio Santana
How people, processes, data, controls, infrastructure, and intelligence converge to drive renewal, resilience, and lasting organizational impact.
Why Do Transformations Stall Between Strategy and Execution?
October 14 by Ashley Peal
Discover why transformations stall between strategy and execution – and how process ownership, governance and outcome-based measures drive lasting change.
Why Process Foundations Matter More Than AI in GBS Transformation
October 06 by Beth Brown
Why GBS leaders must fix fragmented processes, standardise data and build trust before scaling AI for measurable transformation results.
What Working in Politics Taught Me About Business Transformation
September 30 by Fraser Damoff
From political campaigns to business transformation, learn how trust, storytelling and stakeholder engagement help drive lasting change.
How Ecolab Built an AI-Ready Global Business Services Platform with ServiceNow
September 28 by Shared Services & Outsourcing Network
How Ecolab transformed fragmented processes into an AI-ready operation, delivering $150M in value leakage reduction and $100M+ in savings.
The Future of Order-to-Cash and E-Invoicing Market Report 2026
September 25 by Beth Brown
Discover how AI, e-invoicing and compliance are reshaping Order-to-Cash, and why cash predictability is becoming the defining O2C metric.
Reading the Signals Beneath the Surface
September 25 by Edesio Santana
Discover how data patterns reveal the human realities behind business transformation, workforce shifts, automation and organisational change. Provide your feedb
Is Your Shared Services Operating Model Ready for Transformation?
September 24 by Beth Brown
Discover why shared services transformations fail: and how stronger operating models, data foundations and employee engagement unlock AI value.
Closing the ERP Gap: The Four Pillars of Finance Transformation
May 26 by Shared Services & Outsourcing Network
Discover how AI-powered finance automation helps organizations modernize ERP systems, accelerate cash flow, reduce risk, and scale AP & AR operations.
The Human and Organizational Side of AI Transformation
May 12 by Mauro Portela
Exploring the human side of AI and the operating model shift required to successfully benefit from generative AI.
Why Financial Leakage Persists, Even After ERP Upgrades, Automation, and P2P Transformation
May 05 by Rachel Guttenberg
Despite ERP upgrades and P2P automation, financial leakage persists. Learn why it hides, how it forms, and how recovery insights strengthen controls.
Fear of Flying: Why Stakeholders Resist Speed in GBS Transformation
April 29 by Deborah Kops
Speed to value in GBS transformation often feels risky to stakeholders used to stability. Learn why enterprises resist acceleration and how to build trust, redu
