4 - 6 NOVEMBER 2020   |   DIGITAL CONFERENCE

Day One 4th November 2020
Chairman´s Opening Remarks

10:00 – 10:45 EST (15:00 – 15:45 BST)
BMW Process Mining Journey: Planning, Getting Started, First Highlights and Lessons Learned
In order to deliver sheer driving pleasure, world class processes are needed. To achieve this the BMW process mining centre of excellence had a vision to enable all employees to make data driven process decisions. In this session the Head of Process Mining, Dr Patrick Lechner talks through their journey to achieving this. Focusing on:
•    Planning which processes, departments and user groups
•    Getting started
•    First highlights
•    Lessons learned
Dr Patrick Lechner, Head of Process Mining and Robotic Process Automation, BMW

11:00 – 11:45 EST (16:00 – 16:45 BST)
Accelerating digital transformations with process mining, a S/4HANA story
In these uncertain times, digital transformation has become an imperative, yet it continues to be challenging and complex. Accurate data-driven planning, continuous initiative governance, and process transparency are the cornerstones of digital excellence and success. Process management and mining suites act as an intelligent operative system to accelerate the transformation and have guardrails for budgets and timelines.
In this session, we look at:
•    Process management and process mining using data-driven and human-centered approaches for digital transformations
•    Task mining - synergies and best practices with process mining
•    An example of a S/4HANA migration successfully executed with this approach
Alessandro Manzi, Product Lead - Process Intelligence, Signavio

12:00 – 12:45 EST (17:00 – 17:45 BST)
Let AI Tell You Why: When Process Mining Speaks
Process Mining changed the way businesses approach process improvement. Analysts no longer had to tiptoe around, scared of waking up the mighty process giant, drawing diagrams, running workshops and interviewing people. They could simply drill down into the process as deep as the data allowed.

Yet, at one point, they stopped and clashed with the ultimate question of “why”: Why is the process taking so long? Why is every third process instance looping in the approval step? Why is one plant performing poorly compared to others? And, all of a sudden, they were back to interviews and workshops.

The reality, though, is that there is much more juice in your fruity dataset than you can imagine. In this webinar, we will see how to squeeze it with the help of AI (Artificial Intelligence) and let it speak to the process stakeholders. Let’s uncover together what’s less obvious and what’s really hidden in your data.
Michal Rosik, Chief Product Officer, Minit


Day Two – 5th November 2020

3:00 - 3:45 AEDT (12:00 SGT - 12:45 SGT)
APAC Focused Session: Accelerating digital transformations with process mining, a S/4HANA story
In these uncertain times, digital transformation has become an imperative, yet it continues to be challenging and complex. Accurate data-driven planning, continuous initiative governance, and process transparency are the cornerstones of digital excellence and success. Process management and mining suites act as an intelligent operative system to accelerate the transformation and have guardrails for budgets and timelines.
In this session, we look at:
•    Process management and process mining using data-driven and human-centered approaches for digital transformations
•    Task mining - synergies and best practices with process mining
•    An example of a S/4HANA migration successfully executed with this approach
Alessandro Manzi, Product Lead - Process Intelligence, Signavio

09:00 – 09:45 EST (14:00 – 14:45 BST)
How to identify the real impact of process mining on your business
Process mining has become more ubiquitous as companies undergo their digital transformations, but the impact on the business is not always so obvious. How can you turn process mining insights into actionable intelligence? What is the quickest path to value realization and what KPIs should you be looking at to get the most out of your process transformation? Learn from expert Erick Argueta from VEA as he explains how to leverage process mining for maximum value in your business.
Erick Argueta, Vice President of Global Enterprise Solutions, Visual Enterprise Architecture

10:00 – 10:45 EST (15:00 – 15:45 BST)
Identifying business opportunities with process mining and successfully translating it into business value 

• Process Mining - just another hype word or  ultimate way to achieve mature, stable and healthy end to end process
• Does process standardization hinder innovation and creativity?
• Simple is Better - how does process mining help achieve the ‘happy flow’

Nina van Krimpen, Business Process Consultant, LyondellBasell

11:00 – 11:45 EST (16:00 – 16:45 BST)
Forrester Insight Session: Uncovering A New Era Of Process Excellence With Process Discovery & Mining
In the post COVID-19 world, most companies have adopted a hybrid model with a majority of their employees working from home. This might seem like a simple shift, but from the eyes of a process excellence leader, this might change everything. New ways of working demand evolved processes that suit the needs of the new normal. And this opens a plethora of opportunities for continuous improvement professionals to optimize business processes and achieve higher efficiencies. This is exactly where Process Discovery comes in. In this session we will cover:
•    What are the latest trends redefining process excellence that the Industry is leaning towards
•    How should enterprises plan their journey towards Process Excellence and Continuous Improvement
•    How Process Mining and Process Discovery and can enable enterprises to transform their processes
Bernhard Schaffrik, Principal Analyst Serving CIO Professionals, Forrester
Sateesh Seetharamiah, Vice President and Global Product Head for AssistEdge, EdgeVerve
Rasto Hlavac, Founder and CEO, Minit.io

Day Three – 6th November 2020

09:00 – 09:45 EST (14:00 – 14:45 BST)
Operational Excellence Using Process Mining: Improving Performance and Compliance Using Event Data
In this session the premier expert in process mining will be discussing the following:
•    How Process mining can be used to remove operational friction by making conformance and performance problems visible in such a way that it becomes clear what the root-causes of such problems are.
•    An overview of the process mining market and what’s available: today there are over 35 commercial process mining tools based on the ideas and algorithms of prof. Van der Aalst (e.g., Celonis, Disco, UiPath/ProcessGold, myInvenio, PAFnow, Minit, QPR, Mehrwerk, Puzzledata, LanaLabs, StereoLogic, Everflow, TimelinePI, Signavio, and Logpickr).
•    How to handle and take advantage of the abundance of event data generated by today's operational processes to generate unique opportunities for process improvement.
•    Process mining as a reality and how it’s much more applicable than the machine learning and artificial intelligence techniques
Prof.dr.ir. Wil van der Aalst, Distinguished Humboldt Professor, RWTH Aachen University

10:00 – 10:45 EST (15:00 – 15:45 BST)
Process Mining As A Digital Transformation Accelerator
The last few months have proved that if your organization isn’t digitalized then it’s not sustainable. Digital transformation projects that were sitting on the back-burner have finally got buy-in, and the race is on to ensure that shared service centers are properly equipped to be agile operations, remote enabled and future-proof.  For many organizations, time is of the essence and finding ways to accelerate the velocity of automation is a must. Process mining and process discovery can aid in this by identifying friction in existing processes, reducing tasks and uncovering opportunities for further automation. This session talks about how you can use these tools for continuous improvement at speed.
MK Aydin, Senior Director Corporate Solutions, A&E Networks