Achieving Global Business Services Integration: 6 Tips


This FREE webinar was recorded on:
2012-11-29
10:00 AM - 11:00 AM EST

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What's the most effective sourcing mix for your GBS operations?

This webinar will consider the extent to which a mixed economy model [hybrid] utilizing both in-house service delivery and third-party BPO delivery is appropriate for optimizing an organization’s Global Business Services operations. It will also include a detailed analysis of the issues that arise in integrating and managing in-house and third-party services within a GBS model.

6 Tips

This "GBS Integration" webinar will cover:

  • The role of Global Business Services in supporting organizations in achieving their business objectives
  • The initiatives that organizations will be taking in the next two years to enhance their Global Business Services operations
  • The drivers & inhibitors and benefits achieved as a result of incorporating third-party BPO services within an organization’s Global Business Services delivery model
  • The criteria that organizations use for identifying appropriate areas for use of BPO services
  • The success criteria for integrating internal and BPO services within a GBS model
  • The key governance mechanisms for managing combinations of internal and BPO services within a GBS model.

You'll gain valuable tips on how to optimize services delivery for your GBS.

Register now for free, to reserve your place at this event.

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