Global Business Services (GBS)
Global Business Services (GBS) is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.
Friend or frenemy? The outsized impact of the CHRO on GBS
October 16 by Deborah Kops
View the Article,' Friend or frenemy? The outsized impact of the CHRO on GBS,' Learn More Today!
2026 SSON North American Impact Awards Brochure
October 16 by Shared Services & Outsourcing Network
Download our 2026 SSON North American Impact Awards Brochure to learn the judging process, common FAQs, and more!
Behind the Scenes of the 2025 SSON Europe Impact Awards
October 10 by SSO Network
View the article, ' Behind the scenes of the 2025 SSON Europe Impact Awards,' Learn More Today!
Women Leaders and the Complex Terrain of Transformational Processes
October 09 by Edesio Santana
View the article, 'Women Leaders and the Complex Terrain of Transformational Processes,' Learn More Today!
It’s Time for GBS Leaders to Act Like Venture Capitalists
October 02 by Bob Cecil
View the Article: ' It’s Time for GBS Leaders to Act Like Venture Capitalists ' Learn more Today!
Reimagining BPO: From Traditional Outsourcing to Flex BPO for Future-Ready Operations
October 01 by Sally Fletcher
Download SSON's brand new report on Reimagining BPO: From Traditional Outsourcing to Flex BPO for Future-Ready Operations
Redefining Service Excellence: Ask The Expert
October 01 by SSO Network
View the Article: 'Redefining Service Excellence: Ask The Expert, Learn More Today!
GBS Lacks the X-Factor
September 23 by Deborah Kops
View the Article, 'GBS Lacks the X-Factor,' Learn More Today!
Egypt’s Engine Room: How Cairo Is Rewiring Shared Services for the Middle East
September 17 by Heather King
View The Article: ' Egypt’s Engine Room: How Cairo Is Rewiring Shared Services for the Middle East ,' Learn More Today!
How the Middle East Is Leapfrogging Shared Services Maturity with AI
September 04 by Heather King
View the Article Today: 'How the Middle East Is Leapfrogging Shared Services Maturity with AIÂ ' Learn More Today!
GBS Needs a New Boss
September 02 by Deborah Kops
View the Article, 'GBS Needs a New Boss', Learn More Today!
The Urgency of Autonomous Finance for CFOs Today
August 29 by Beth Brown
In this report, learn why CFOs must adopt autonomous finance now to boost agility, visibility, and resilience...
