REPORT: The Future of Flexible Work In China's Shared Service Centres

Add bookmark

It is not clear exactly what proportion of China’s workforce was permitted to telecommute before COVID-19 emerged, however, prior to the pandemic and according to the 2019 IWG Global Workspace Survey, 51% percent of businesses in China said they had a flexible workspace policy.

However, with the onset of the COVID-19 epidemic in the early months of 2020, China became the first country to embark on the largest work-from-home (WFH) experiment ever conducted.

As remote work morphs from a quick fix into a potentially permanent solution, businesses need a playbook. This is not a binary choice between a central office and a kitchen table – it is about flexible work, and arming leaders with tactics to determine what should be left behind, and what could ensure long-term success.

China found itself in the uneasy position of being first in attempting to reconfigure the traditional working paradigm, so it makes fitting sense for the rest of the world to take note as they move forward into ‘the new normal’.

 

Download and read the full report The Future of Flexible Work In China's Shared Service Centres by clicking the link below.

Latest Webinars

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

How Agentic “AI Colleagues” are Transforming Shared Services

2026-02-25

11:00 AM - 11:45 AM EST

Shared services teams are being asked to cut costs, accelerate response times, and improve employee...

Craft a Right-fit Target Operating Model for Finance with aTOM

2026-02-11

12:00 AM - 12:00 AM GMT

The Finance function today is rich with potential — but much of that potential is trapped in fragmen...

Recommended