Beyond Engagement: Driving Behaviour at Scale with Employee Recognition
Join experts from Achievers and Coles Group to learn how recognition drives behaviour change, aligns strategy, and supports successful transformation...
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During growth initiatives, operating model shifts, cultural change, and new ways of working, employees are often uncertain, unclear and uncomfortable. Productivity, performance, and ROI tell you what happened, but only after momentum has been lost. What's often missing is visibility into whether the behaviours required for change are actually taking hold across a complex, diverse workforce.
In this webinar, we'll explore the business value of recognition as more than engagement or reward. When designed intentionally, recognition operates as a real-time system for reinforcing priorities, aligning behaviour to strategy, and creating clarity in complex environments. Drawing on Achievers Workforce Institute insights and real-world examples, we'll show how organisations use recognition data to understand what's being reinforced, where change is sticking, and where leaders need to intervene — before transformation stalls.
Join Achievers' Global Head of Recognition and Rewards Insights, Emma Harvie, and Coles Group's Head of Performance and Rewards, Daniel Erwin, for a practical discussion on how recognition can become a powerful lever for behaviour change at scale, especially during times of business transformation.
Key takeaways:
- How recognition can drive behaviour aligned to business priorities, not just sentiment or morale
- Why recognition is uniquely effective in complex, distributed, and diverse environments
- How leaders use recognition signals to course-correct transformation before outcomes slip
Speakers
Emma Harvie
Global Head of Recognition and Rewards Insights
Achievers
As Global Head of Recognition and Rewards Insights at Achievers, Emma Harvie helps organisations around the world turn data into action, designing recognition and reward strategies that build stronger cultures, deeper engagement, and measurable business impact. Her work sits at the intersection of research, strategy, and human experience. Emma leads global studies such as the Achievers Workforce Institute's State of Recognition report, uncovering trends that shape the future of work and advising leaders on how recognition can drive performance, retention, and belonging at scale.
With more than a decade in employee experience and workforce strategy, Emma is passionate about connecting the science of recognition with the art of leadership, helping CHROs and HR teams create workplaces where people feel seen, valued, and inspired to do their best work.
Beyond Achievers, Emma is a committed advocate for gender equity as a Chapter Member of UN Women Australia and member of the Achievers Women's Network, working to advance inclusion and belonging in every organisation she partners with. Emma has presented at leading conferences around the world including Gartner HR Symposium, HR Tech Fest, Total Rewards Asia, From Day One, and the National Rewards Group Conference, and facilitates thought leadership and roundtable discussions and webinars across APAC, North America, and EMEA. She believes recognition is more than a moment — it's a movement that fuels culture, performance, and human connection.
Daniel Erwin
Head of Performance & Rewards
Coles Group
Sponsor
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