How to Decode the RPA Buzz

Practical Tips to Take You from Deployment to Scaling

How to successfully implement RPA in your operation

This FREE webinar was recorded on:
10:00 AM - 11:00 AM SGT

[this webinar runs 9am ICT/10am SGT/12noon AEST]

Guest speaker Denis Songeon from Pepper Financial Services Group addresses:

  • optimal process selection
  • how to stimulate rapid adoption by creating an organizational pull
  • how to obtain faster impacts and better ROI
  • communicating benefits to gain stakeholder support
  • preparing employees for the digital workforce through effective change management
  • the critical role of IT as partner and enabler

RPA drives broad-reaching digital transformation but the truth is that there is still much that is misunderstood about the key enablers of RPA success, particularly how to scale successfully.

This webinar decodes the RPA buzz by identifying important pre-requisites for a successful deployment:

  • segregation of duties and clear KPIs, and
  • critical partnership between IT and the business
  • governance model that quickly resolves conflict.

Rajesh Krishnaswamy
, Vice President of Professional Services at Automation Anywhere will guide you through the RPA journey by identifying the 5 critical dimentions of a robust RPA implementation. These include how to get the most out of execution levers like metabot libraries and bot factories; how to manage an ‘agile’ process via sprints; and how to optimize scaling via a bot velocity plan, which tracks resources and results.

Denis Songeon, Head of Application Delivery at Pepper Financial Services, joins Rajesh to offer tips on optimal process selection, how to drive rapid adoption, and ensuring you have the change management practices in place to help employees adjust to the digital workforce.

Join us to discover how to implement and scale RPA successfully by clearly segregating roles and responsibilities, leveraging reusable bots, and prioritizing ‘high volume’ process paths.




Denis Songeon
Head of Application Delivery
Pepper Financial Services Group

Denis Songeon is Head of Application Delivery at Pepper Money, a rapidly expanding mortgage, automotive and personal lending alternative to the big banks. In his role he manages all business systems including for asset finance, mortgages, personal finance, and treasury across the front, middle and back office of the group.

His IT team focuses on reinforcing Pepper’s competitive edge with execution agility, balanced risk management and a great customer experience. Denis has 20 years’ experience in Finance including Westpac and Lloyds Bank in Sydney as well as investment bank Morgan Stanley and PwC in Tokyo.

Rajesh Krishnaswamy
Automation Expert / Head of Client Services
Automation Anywhere

Rajesh is the Head of Client Services (IMEA) at Automation Anywhere. He has played a pivotal role in leading major strategic programs to deliver technology-enabled business transformation in response to market change; improve productivity & operational performance; and support growth. He has significant experience in delivering Digital Workforce Transformation, Digital Change and Data/Analytics programs.

Rajesh helps clients make sense of the disruption of change on business and develop the strategy and vision that allows them to successfully respond to this change.


Rochelle Hood
Global Head of Customer Analytics and Research

Rochelle Hood serves as Global Head of Customer Analytics and Research for SSON where she is responsible for enhancing member value and experiences. 

Rochelle has managed operations and led projects in multiple disciplines including shared services, call center operations and information services. She is a certified Project Management Professional (PMP) attaining her credentials from the Project Management Institute and is a Lean Six Sigma Green Belt. Rochelle holds a BSc in Accounting and a Masters in Business Administration. Rochelle’s professional experience includes project management, process excellence and service delivery roles at IBM, QVC and companies in the defense contracting industry.

Phone: +1 321 574 8823