The ABC of RPA: How to Build Robotics Into Your Organization – a Case Study by O2/Telefónica UK
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At leading telecommunications firm Telefônica (O2), Wayne Butterfield has transformed a 1.2 million transaction a month, 400-FTE offshore Back Office by integrating Robotic Process Automation to reduce manual labor & operational costs by over 30%.
The implementation of Blue Prismâs automation tool alone delivered benefits of over £500,000 in year one.
Wayne is a champ of automation and heâll be sharing how he did it with you. Find out:
- How to identify opportunities for robotics in your organization
- Why RPA was the right solution for O2
- What was easy and what was hard about implementing robotics
- How robotic automation impacts business processes, and how to govern it
- How to get your staff to embrace automation solutions around self service â and why this is important
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
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