LATEST CONTENT

Simon Brown
Assess the change readiness level of each team member and then choose the appropriate leadership action to coach and grow them through the change... Learn more »
June 22, 2017 by Simon Brown
Ilan Oshri
How to manage a remote supplier network successfully
June 22, 2017 by Ilan Oshri
Mary Sue Rogers
While RPA is grabbing the headlines, Continuous Improvement is quietly getting on with the job of improving service performance and delivery
June 22, 2017 by Mary Sue Rogers
Barbara Hodge, Editor
How BP used game psychology to make it fun for staff to engage with training, and align with enterprise goals
June 21, 2017 by Barbara Hodge
Kari Lamont
Find out which aspect Kari Lamont enjoys the most in her role as the director of Global Business Process Services at McCormick Shared Services Center
June 21, 2017 by Kari Lamont

UPCOMING EVENTS

June 27 - 29, 2017
Hotel Nikko, Duesseldorf, Germany
June 28 - 30, 2017
Aspire Training Centre, Nairobi, Kenya
July 24 - 26, 2017
DoubleTree by Hilton Hotel Toronto Downtown , Toronto, ON, Canada
August 01 - 02, 2017
Fairmont Makati, Makati, Philippines
July 31 - 02, 2017
Radisson Blu Aqua Hotel, Chicago, IL, United States
August 23 - 25, 2017
The Ritz-Carlton Coconut Grove, Miami, FL, United States
August 23 - 25, 2017
The Ritz-Carlton Coconut Grove, Miami, FL, Estados Unidos
September 10 - 13, 2017
Art Rotana Hotel & Resort, Manama, Bahrain
September 19 - 20, 2017
The Rex Hotel, Canberra, -1, Australia

FEATURED ARTICLES

Kari Lamont
Find out which aspect Kari Lamont enjoys the most in her role as the director of Global Business Process Services at McCormick Shared Services Center
June 21, 2017 by Kari Lamont
John dickens british gas
How to make sourcing decisions in light of "everything changing" in the BPO world
AI and RPA
The key challenge for effective RPA implementation is to find the right internal talent, according to integration specialists who work with... Learn more »
John Gregory
John Gregory retires from Kellogg's GBS after a long and successful career. His reflections on Shared Services 'then and now'
May 23, 2017 by John Gregory
SSON Awards
Europe's leading case studies honoured by judging body

FEATURED VIDEOS AND PODCASTS

LEE Talks 6
Lee Coulter from Ascension shared 3 key learning and wisdom on the level of environmental control necessary to prevent your digital labor from... Learn more »
May 2, 2017 by Lee Coulter
LEE Talks
Hear from Lee Coulter from Ascension as he offers thought leadership and a strategic vision on the impact, benefits and opportunities from... Learn more »
March 20, 2017 by Lee Coulter
LEE Talks 5
Lee Coulter from Ascension shared how he and the IEEE group are working to define and establish standards to drive consistency and further ease... Learn more »
March 3, 2017 by Lee Coulter
LEE Talks 4-2
Lee Coulter from Ascension shared how his leadership team has evolved with the advancement of Intelligent Automation in his organization.
February 23, 2017 by Lee Coulter
LEE Talks 3
Lee Coulter from Ascension shared how Intelligent Automation tools increase the significance of data availability.
February 16, 2017 by Lee Coulter

Drucker Inspired Management

innovation3

Principles of Innovation: Getting Rid of Yesterday

Too many organizations, management theorist Peter... Learn More »
June 23, 2017
leaders

What Kind of Leader Do You Want to Be?

Leadership has been around since tribes first... Learn More »
June 22, 2017
productivity

A Tested Way to Achieve Quantum Leaps in Individual and Organizational Productivity

"Concentration is the key to economic results…... Learn More »
June 21, 2017
turbine

How Corporations Can Achieve Radical Innovation

So many large corporations think gobbling up a... Learn More »
June 20, 2017
team work

How to Become a Master Innovator

One of the most important and useful competencies... Learn More »
June 17, 2017

UPCOMING WEBINARS

Pauli
Machen Sie Ihre Finanzprozesse schneller, effizienter und kostengünstiger mit Robotic Process Automation
Watch now »
renata sheyner head shot sson portal
Financial Transformation – Make the Leap from Spreadsheets to Strategy
Watch now »
Syril Mathai
True Measure of the Close: Time + Effort + Quality
Watch now »
Jenna Stengert
The Secret to a Successful (Finance) Future: Continuous Accounting
Watch now »
Dennis Liu
GBS Transformation & Training: IBM’s Journey
Watch now »
Paul Bartlett
How Groupon and Wells Fargo Manage Global Payroll & Compliance
Watch now »
Dan Belli
HR Technology and Automation: Thales UK Case Study
Watch now »
Jim Scully
Building a Next-Generation HR Shared Services Strategy
Watch now »
chappell
RPA for the Enterprise: The Blue Prism Example
Watch now »

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