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Communication & Culture
215 results
of 20
Contributor: Barbara Hodge
Posted: 02/23/2018
Barbara Hodge, Editor
The end of the week is always tiring, right? We didn't get through our to do list, slept badly last night, and the commute isn't getting any easier…So it's all the more important to do something fun at your desk. A yoga stretch, a stolen YouTube moment, or a plain old laugh – all the more effective when it hits close to home. I have Joe... Full Content »
Contributor: Syazana Lim
Posted: 01/29/2018
Syazana Lim
Women's Representation in Shared Services JobsWe are all very familiar with the typical issues raised regarding gender bias in the workplace – lack of women in leadership positions; lack of equal pay between women and men (even though it's 2018!); sexual harassment in the spotlight with the viral #MeToo campaign; and unfair practices and... Full Content »
Contributor: Zuzana Hatas
Posted: 01/19/2018
Zuzana Hatas, Ericsson
A common ground helps attract and employ the right staff. Core values provides this common ground Full Content »
Contributor: Barbara Hodge
Posted: 01/05/2018
Barbara Hodge, Editor
My favorite things – and ideas I've stolen from others ;–) Full Content »
Contributor: Jeff Cole
Posted: 01/05/2018
Jeff Cole
A stray adjusting to a new life offers brilliant parallels to anyone undergoing change – and fighting it! Full Content »
Contributor: Women in Shared Services
Posted: 01/04/2018
Women in Shared Services
Women in Shared Services – tips on managing careers Full Content »
Contributor: Seth Adler
Posted: 12/01/2017
seth adler headshot
The Director of Business Processing Services BPO & Category Management for Manulife Dhruv Devnani joins us and shares that he sees his role as guiding the process along while supporting and getting the most value for the organization. He understands that outsourcing can be viewed as controversial especially during a moment in history where... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/29/2017
Shared Services & Outsourcing Network
It’s critically important for employers to react, but not overreact, to the #metoo movement Full Content »
Contributor: Press Release SSON
Posted: 11/22/2017
Press Release SSON
This free online event features the most popular sessions and speakers from SSON’s 2017 flagship Australian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore, and offers the unique opportunity for registrants to experience 9 live in-depth sessions – or watch them on demand after the live event – all from the comfort of their desk. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/20/2017
Shared Services & Outsourcing Network
This is the first salary study to focus specifically on the shared services industry. It provides a global comparison of salary costs, talent availability, market saturation, skill-sets, maturity, and recruitment growth trajectories to help shared services professionals in optimising their global staffing footprint. Full Content »
Contributor: Seth Adler
Posted: 10/19/2017
Vineet Guliani
How do you know whether your team is 'thinking right'? Start with design. Do you have one? Full Content »
215 results
of 20
Contributor: SSON Network
Posted: 02/28/2017
choice
While onsite at the 19th Annual Asian Shared Services & Outsourcing Week 2016 in Singapore, Rochelle Hood, SSON's Global Head of Customer Analytics and Research caught up with Ross Mackay, VP and Head of Global Finance Services - Asia Pacific at DHL Express to obtain his thoughts on how to build talent in shared services.Ross shared his thought Full Video »
Contributor: Barbara Hodge
Posted: 07/25/2012
sson_podcast_img
The head of HR services for the USA’s largest home health organization shares tips on keeping a remote workforce connected. Branding has played a major role in communicating HRConnect’s value; but so has closing up the customer communications gap. Also: an innovative use of "ad space" on the portal. Full Podcast »
Contributor: Barbara Hodge
Posted: 02/23/2018
Barbara Hodge, Editor
The end of the week is always tiring, right? We didn't get through our to do list, slept badly last night, and the commute isn't getting any easier…So it's all the more important to do something fun at your desk. A yoga stretch, a stolen YouTube moment, or a plain old laugh – all the more effective when it hits close to home. I have Joe Outcalt, a... Full Column »