Multi-format Data Digitisation: The automation game-changer for Insurance Claims Processing
2020 is the time for claims transformation. The journey has started, now unstructured data and claims insights are the key barriers to overcome.
The crisis has accelerated the need to transform traditional claims operating models – and technologies are ready to solve these challenges.
Key Focus Areas for this webinar:
- Why claims processing needs to transform now
- Importance of CX: from retail, quick resolution transactions to large commercial complex claims
- Balancing CX and intelligent automation
- Solving unstructured data from omni-channel inputs
- Claims data for insights
- The future claims handler
By attending this webinar, you will gain:
- Insights into the best use of intelligent automation to transform claims operations
- A practical view on the claim’s transformation journey
- Addressing the barriers to change