How to Build a World-class Shared Services Operation

This FREE webinar was recorded on:
Monday, March 23, 2015
07:00 PM - 08:00 PM GMT
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How to Build a World-class Shared Services Operation

Are you considering transitioning to shared services? During this session, learn about the key success factors to create a world-class shared service operation including key aspects of design, critical technologies, transition planning, communication, and how to overcome obstacles and resistance to change.

Already in a centralized environment? Learn about best practices for shared services to achieve a world-class status, including using metrics and a continuous improvement strategy to identify bottlenecks and opportunities for improvement as well as leveraging technology and process improvement to reduce costs and improve service.

Join this session by a leading expert in design and optimization of shared service operations. Bring your questions and share your concerns and challenges.

Presenter:

Brian Rosenberg, CEO, The Rosenberg Group