resilience
IBM Wins SSON's Business Resilience Impact Award
April 30 by Beth BrownRead on to learn how James J. Kavanaugh from IBM led an initiative that reduced IT expenses by $150K and ultimately won SSON's Business Resilience Impact Award.
What Shared Services Can Learn From India’s Moon Landing
August 29 by Evan BeebeThis past week, India became the 4th country to land a spacecraft safely on the moon. This achievement was remarkable for several reasons. Not only was the spacecraft the first to land on the moon’s s...
Core Challenges Are Clear: A Review of SSO Week Europe, Autumn
October 26 by Barbara HodgeThree days in London – great to see Europe rebounding and fighting strong
Implementing Shared Services in a World Turned Upside Down:
November 08 by Jonathan SteffenIn the second of a series of three exclusive articles, communication strategist Jonathan Steffen asks leading industry experts what they have learned from setting up Shared Services during the COVID-1...
A Reflection On Unexpected Crises
August 11 by Canda RozierCanda Rozier discusses things to consider when making preparations for unexpected crises in procurement.
An SSO’s COVID-19 Survival Journey
January 25 by Robert TurckWith YOY industry sales volumes down 75%, how does an SSO pivot to ensure it delivers at lower cost – and yet be ready to scale (still at lower cost) when business picks up?
Building Business Resilience with Automation
September 04 by Vijay SamuelGBS are finding new ways to mitigate Covid-19's long-term impact. A discussion of tools and solutions to help organizations become more resilient to disruptions