talent management

In this summary, we look at 5 key examples of innovation that SSOW speakers have implemented into their own operating models.

SSON hosted the AP Automation Digital Summit, during one of the sessions, SSON was joined by Asad Malik, the Strategic Customer Success team leader at AppZen. In his session, ““Streamline Or Preserve...

Being a shared services leader requires strategic thinking, strong mentorship, and communication skills, but maybe most importantly, a change management background that allows leaders to identify and...

Agility is everything when approaching talent and recruitment in 2023 and beyond. But what does this buzzword mean? Page Outsourcing explains in their latest whitepaper.

Here we share an edited version of Woolworth Group’s winning application for the Transformation & Change Management Impact award in Australia.

In the second of a series of three exclusive articles, communication strategist Jonathan Steffen asks leading industry experts what they have learned from setting up Shared Services during the COVID-1...

Shared services in particular have significant issues when it comes to creating meaningful jobs and keeping people on board for longer periods of time. So why is meaning so important?

SAP Global HR Service Delivery (GSD) is an organization within the Human Resources Board Area of SAP.

Top 10 bets on the state of GBS and shared services human capital this year

Churn can be notoriously high – so how to you pre-empt it?

The Mondelēz International Destination Program scooped SSON's Impact Award in this category, and shares their winning application

It takes an army of people to support a business of Facebook's size. Vijay Rao explains how the HR PEEPS team creates first-class customer service