motivation
How Effective is Your Shared Services Leader?
January 02 by Simon BrownRead the results of our 2013 "Boss Quality" survey here... Last summer, we invited you all to tell us what you really think about the leader of your shared services organisation. Our confident...
How effective is your SSO boss? Impact of "Boss Quality" on performance
August 01 by Simon BrownYour 2012 Annual Appraisal is gathering dust, the mid year review with your head of function is overdue. If your Shared Services Organisation is well established, we trust that your Customer Satis...
Seven Guideposts to Achieving the Impossible
April 04 by Guy L. SmithIt won’t take you long to recall the last time at work somebody resisted changing something. From the mundane and unimportant like changing the stationary, the look of the bulletin board, the...
SSO Execs: Up Your Game
April 04 by Arthur ChanInterview with Tawera Nikau, Managing Director of Team One Corporate Development. Tawera is one of New Zealand’s most successful professional athletes, having made his name in the highly com...
3 Tips to Make the Team Happy
January 10 by Simon BrownA guide to promoting positive feelings in the team, and planning for the year ahead... Earlier in my career when I was taking up my first Shared Services Director role, I sought advice from a...