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Business Process Outsourcing

Business Process Network

1579 results
of 144
Contributor: SSON Analytics
Posted: 07/17/2017
WestCoastVAW
This interactive report maps out the 479 Captive/Hybrid SSCs across the U.S. West Coast. Full Content »
Contributor: SSON Analytics
Posted: 07/12/2017
WestCoastInfographic
This infographic from SSON Analytics presents findings from a live audience polling conducted during North American SSO Week in March 2017.For more shared services data tools, visit www.sson-analytics.com. Full Content »
Contributor: Shared Services & Outsourcing Network – SSON
Posted: 06/12/2017
John dickens british gas
How to make sourcing decisions in light of "everything changing" in the BPO world Full Content »
Contributor: Barbara Hodge
Posted: 03/15/2017
Barbara Hodge, Editor
Whether you were there or not, here's what you need to know about shared services and outsourcing in 2017 Full Content »
Contributor: Jeanette Nyden
Posted: 03/03/2017
jeanette nyden stage
Take commercial considerations to the line of business before the Law Dept. The Law Dept. needs to be engaged as a resource of last resort Full Content »
Contributor: Jeanette Nyden
Posted: 12/08/2016
jeanette nyden stage
How to get yourself out of an SLA-definition mess – or better yet, never get into one Full Content »
Contributor: Press Release SSON
Posted: 12/02/2016
Press Release SSON
Synergistic combination expected to have material impact on 2017 financialsISG targeting 2017 revenues of $285-$300 million, adjusted EBITDA of $36-$38 millionAcquisition expected to be accretive to 2017 EPSComplementary acquisition combines ISG research, digital, sourcing and managed services with Alsbridge network carrier services, robotic proces Full Content »
Contributor: Barbara Hodge
Posted: 11/17/2016
Barbara Hodge, Editor
How improved 21st century talent is driving performance in service delivery Full Content »
Posted: 11/16/2016
survey
Key findings on what's driving "radical performance" Full Content »
Contributor: SSON Network
Posted: 11/15/2016
growth
Tried and tested strategies that make your shared services a success – and tips on leadership. Plus: 7 skills to foster in your team![Click the red button below]. Full Content »
Contributor: Pedro Moreira
Posted: 10/18/2016
Pedro Moreira
Offshoring is going to end at some point, but there are still big movements going on Full Content »
1579 results
of 144