O2C
A Beginner’s Guide: Order-to-Cash vs Procure-to-Pay
April 22 by Beth BrownThe two most common processes incorporated into the GBS model are Order-to-cash (O2C) and Procure-to-Pay (P2P). Read on to discover the differences between the two and the multitude of steps involved...
5 Trends Set To Transform Accounts Receivable
February 26 by Sally FletcherIn SSON’s most recent state of the industry report, we found that 63% of shared services are providing Order to Cash services to their enterprise! So we wanted to provide some advice and best practice...
Leveraging AI and Predictive Analytics in O2C
May 12 by SSON EditorData from SSON Research & Analytics reports that Order-to-Cash (O2C) is the second most popular service provided by 66% of surveyed SSON members. The widespread acceptance of O2C in shared services su...
Managing a Modern O2C: Getting Revenue Rolling at Novocure
June 30 by SSO NetworkRevenue presents challenges but also opportunities. An interview with Laszlo Rab, from Novocure
State of Order-to-Cash in Shared Services
April 22 by Barbara HodgeGBS is moving strategic outsourced processes like Order-to-Cash back into captive centers & optimizing via tech automation. Read on to learn more about the industry pulse check surveying the relations...
How Innovation Can Achieve Shared Service Success
December 14 by Shared Services & Outsourcing NetworkIn this roundtable, industry experts shared insights on how innovation can help achieve shared service success and build industry resilience....
Reimagining Order-to-Cash in the New Economy
May 06 by SSON Industry ReportsGoing Beyond cost optimization to delivering working capital impact
Snake Oil? Or Silver Bullet? Unpacking Intelligent Automation
April 30 by Canda RozierIA and RPA may be the snake oil and golden elixir of the 2020’s. Beware of the traveling medicine show!
Setting the Stage for Customer Service
February 11 by Lew BaderLet’s turn our focus to Customer Service. How your people react towards a customer when the call comes in is critical to a successful Order to Cash cycle. One wrong word, one negative perce...
Order-to-Cash "101": Order Processing (Part 2)
October 15 by Lew BaderThe Order-to-Cash (O2C) cycle is the lifeblood of every company, touching all facets of a business, including the most important – its customers. By definition, O2C incorporates the taking of...
Order-to-Cash "101": Credit Analysis (Part 1)
September 29 by Lew BaderThe Order to Cash (O2C) cycle is the lifeblood of every company, touching all facets of a business, including the most important – its customers. By definition, O2C incorporates the taking of...
Why Are the Majority of You Not Measuring Cost of Financial Errors?
June 17 by The Shared Services & Outsourcing Network EditorWhat Are "Breaks" in the Order-To-Cash Process Costing Your Organization? That’s the question we posed practitioners earlier this year – and, as it turns out, most of them don't know!...