How KPMG Boosted Its Customer Experience & Back-Office Support
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In recent years, KPMG successfully boosted its customer experience and back-office support by tapping into the emerging trend of global outsourcing diversification spurred by the COVID-19 pandemic. Fiji, an unexpected but promising destination, has become a key player in this shift.
Fiji's rise in global outsourcing can be attributed to the following:
- Talent Pool: Fiji offers a substantial pool of highly skilled graduates in various fields.
- Favorable Time Zone: Fiji's time zone aligns well with key business regions, allowing for efficient communication and 24-hour services.
- Language and Accent Neutrality: Fiji's neutral English accent and proficiency make it suitable for English-speaking clients worldwide.
- Infrastructure and Technology: Investments in infrastructure and technology have provided world-class facilities and support.
- Workcation Opportunities: Fiji's hospitable culture and customer service skills make it a unique outsourcing destination
To learn more about KPMG's success in Fiji, and what the future of outsourcing in Fiji looks like, be sure to download the full report.
If you want to find out why Fiji should be your next outsourcing destination. Register for EXO Fiji 2024 (Exploring Outsourcing in Fiji) today!
We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here. Download PDF Attachment
