While keeping score at baseball games has become about as antiquated as using a globe to navigate, there is still merit in the practice of marking down the impact of each play in a game. Your hieroglyphics might be indecipherable to your friends, but in your own way, you’re tracking the performance of the players and later you can clearly recall what happened in certain situations.
The same idea holds true when you think about measuring an organization’s performance in regards to...
