Ana Cavagnoli

Ana Flávia Cavagnoli is a transformational business leader and speaker with over two decades of experience leading digital and operational transformation within Fortune 500 companies—enabling scalable growth with customer-centric innovation across global markets.

She currently serves as Director of Customer Engagement at HID Global—part of the ASSA ABLOY Group—where she leads the business transformation strategy for the company’s Biometric Business Unit.

Ana oversees cross-functional global teams spanning solution engineering, implementation, project management, and technical support—driving profitable growth, long-term customer success, and operational excellence.

Prior to HID, she drove change around the globe at Johnson & Johnson and Schindler Elevators Corporation, where she led complex transformation initiatives across customer experience, supply chain, operations, and field performance. 

As a speaker, Ana has delivered talks and facilitated leadership workshops for global audiences, focusing on customer experience, strategic transformation, and empowering people through change. She holds executive education credentials in business leadership and is known for applying a future-focused, people-first approach to help organizations navigate complexity, enable scalable change, and lead with impact.

You can learn more about Ana via LinkedIn, which can be found here.