Meet The Team

Emma Beaumont

Emma Beaumont

Managing Director, Global Strategy & Analytics

Emma Beaumont is the leader of SSON globally, responsible for the strategic direction and growth of all SSON customer channels including all SSON events, SSON’s online portal www.ssonetwork.com and SSON’s recently launched research and data analytics centre, SSON Analytics. Emma began her career with SSON in 2003 in London, wher... Learn More


Lee Coulter

Lee Coulter

Chief Intelligent Automation Officer, SSON

Lee Coulter is Senior Vice President of Ascension, the largest U.S. non-profit health system and Chief Executive Officer of its shared services subsidiary, the Ascension Ministry Service Center.  He is a change leader with expertise in shared services, business process outsourcing, and technology developed over nearly 30 years in leadership po... Learn More


Sally Fletcher

Sally Fletcher

Global Head of Content and Events

Sally’s role has two facets; first and foremost she is responsible for overseeing the programme, content, speakers and project management for SSON’s two largest annual summits, Shared Services & Outsourcing Week North America and Shared Services & Outsourcing Week Europe. She works with global shared services leaders to uncover hot topics,... Learn More


Rochelle Hood

Rochelle Hood

Global Head of Customer Analytics and Research

Rochelle Hood serves as Global Head of Customer Analytics and Research for SSON where she is responsible for enhancing member value and experiences. Rochelle has managed operations and led projects in multiple disciplines including shared services, call center operations and information services. She is a certified Project Management... Learn More


Serkan Ibrahim

Serkan Ibrahim

Head of Digital Sales

Serkan is the Head of Digital Sales for the Shared Services and Outsourcing Network, under his guidance SSON’s global community has grown from 60,000 to 120,000 senior executives. Serkan is passionate about aligning content with strategic go-to-market planning, as well as helping to make complicated value propositions easy to understand for SSON’s... Learn More


Sian Jenkins

Sian Jenkins

Global Head of Marketing

Sian Jenkins is responsible for aligning brand strategy across all of SSON’s products and offerings, including 40+ global events; ssonetwork.com, (SSON’s editorial and content portal); Shared Intelligence, (SSON's practitioner-only online forum); and SSON Analytics (SSON’s data analytics and research centre). With over 120,... Learn More


Syazana Lim

Syazana Lim

Research Analyst

Syazana Lim is a Research Analyst at SSON Analytics where she is responsible for developing data tools and creating visual interactive reports showcasing the latest insights of the SS&O landscape across different regions.Syazana manages the Top 20 Most Admired SSOs & Metric Benchmarker – a data tool that allows SSCs to compare their metrics... Learn More


Daylin Limonte

Daylin Limonte

Marketing Manager
 – SSON Analytics

Daylin looks after all aspects of the digital and offline marketing for the SSON Analytics brand from strategy development, website and database management to social media, email campaign, content marketing, SEO, copywriting and video production. Before joining SSON Analytics, Daylin spent nearly 4 years at Clarion Events Asia where she manage... Learn More


Barry McIntyre

Barry McIntyre

Marketing Director – SSON

With over 13 years experience in B2B marketing Barry heads up the European digital marketing team in London. The responsibilities of the team, in conjunction with the wider global team, include North America and EMEA client communications and marketing, the delivery of the successful SSON digital event series and our ever growing social media follo... Learn More


Elisa Montes P.

Elisa Montes P.

Digital Marketing Manager

Elisa is responsible for SSON's online presence and for utilising digital marketing channels and tools including social media, SEO, PPC and email to grow membership, support sponsored campaigns and engage network members.  Phone: +44 (0)20 7368 9518Email: Elisa.Montes@ssonetwork.com  Learn More


Emmeline  Tan

Emmeline Tan

Marketing Assistant – SSON

Emmeline is responsible for digital marketing activities to support SSON events worldwide. She also assists the SSON marketing team in areas such as member acquisition and sponsorship fulfillment.  Learn More