Benchmarking Your Shared Services Center: Where Do You Really Stand on Overpayments?
Overpayments are everywhere, and we've got the data to prove it. This session pulls back the curtain on a $3.25 trillion spend analysis and real client stories to show exactly why overpayments happen and how to prevent them.
The 2026 Global Overpayment Report
Built from $3.25 trillion in spend and 400 million invoices, the report identifies five leading causes of lost profit, and how to prevent every one:
- Duplicate payments
- Cancelled invoices, contracts, or services
- Pricing discrepancies
- Returned goods
- Unclaimed rebates
Industry-Specific Overpayments
Overpayment exposure isn't the same in every industry, and this session breaks down the $3.25 trillion spend analysis across 22 industries to show why. Attendees will learn:
- Which industries consistently carry the most recoverable overpayment value
- What these industries have in common
- How the root cause of exposure shifts by sector
- Where to look first, and how to prevent it, in their own environment
Why Overpayments Happen: Case Studies Based on Real World Data
Real client scenarios show how disruption creates overpayment exposure, and what it takes to close the gap once it appears. Attendees will see how common events like ERP migrations and eInvoicing rollouts can quietly increase risk, what it looks like to catch and recover that value after the fact, and how to prevent it from happening again.
Speaker
Phil Beane
President, Global Transaction Compliance Solutions
apexanalytix
As President of Global Transaction Compliance Solutions, Phil Beane leads apexanalytix's commercial and retail audit teams and international operations. His focus on customer satisfaction and value creation has helped to fuel a period of double-digit growth.
Phil previously was responsible for leading the apexanalytix audit and software implementation support teams in the Americas. Prior to joining the company, he worked with GMAC Insurance, Questcon Technologies and BCE Emergis, where he specialized in quality assurance consulting and management.
Phil graduated from the University of North Carolina at Greensboro with a degree in information systems. He also served in the U.S. Army's 82nd Airborne Division as a communications specialist.
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