FoW

Career decisions in 2024 are influenced by remote work, tech advancements, and societal values. Self-assessment, networking, and staying informed are vital for navigating this complex landscape.

One GBS who is doing a particularly good job at talent management is Commerz Global Service Solutions. So, we invited Arne Graeber, their CEO, to talk to us about his talent strategy.

Seneena Fayas, Director of HR and Operations at Desert Dreams Group, delves into the best practices to elevate employee experience.

Organizations are continually searching for effective talent management strategies to mitigate the risks of rising attrition, difficulty recruiting, and fluctuating employee engagement. However, lever...

While the worst effects of COVID-19 seem to be waning, the experience continues to drive Global Business Services

Shared services in particular have significant issues when it comes to creating meaningful jobs and keeping people on board for longer periods of time. So why is meaning so important?

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The short-term fixes driven by the pandemic are now turning out to be long-term opportunities. The “new normal” has opened a new virtual world of possibilities

Organizations worldwide have had to pivot and adjust to a “remote everything” scenario. This requires a new awareness of "customer experience"

How Intelligent Automation not only solves business challenges, but also builds a more human society, with time to refocus on what matters most in our lives

How does a GBS leader navigate FOW, a modern location strategy, and skills requirements? Find out in this Q&A with one of SSON's Global Advisory Board members

Controlling risk, restructuring the workforce, and rethinking location strategy for more resilient business services