State of the Industry

State of The Industry Report 2024: Philippines

April 02 by Beth Brown

Drawing from SSON Research & Analytics' data, this report presents the latest insights and trends of the Philippines' Shared Services and BPO industry, ranging from the talent pool to digital transfor...

The State of the Shared Services and Outsourcing Industry: Global Market Report 2023

February 22 by Barbara Hodge

Shared Services & Outsourcing Industry Report 2023

Businesses have been assailed continuously since 2019 with few signs of a let up on the horizon. So, what does this mean for you?

2015 Annual State of the Shared Services Industry Report

February 23 by The Shared Services & Outsourcing Network Editor

2015 State of the Industry Report: 5 Mega Trends Disrupting Services Delivery In this year’s survey, we wanted to find out how shared services operations around the world are reacting to...

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