Malaysia
State of The Industry Report 2024: Malaysia
February 13 by Beth BrownDrawing from SSON Research & Analytics' data, this report presents the latest insights and trends of Malaysia’s Shared Services industry, ranging from the talent pool to digital transformation impleme...
The What, Why & How of Digital Processes in Malaysia
January 31 by SSONExplore how Malaysia is pouring effort and investment into promoting digitalisation and digital proficiency within its economy.
How Shared Services Can Prepare For The Changing Digital Landscape – And The Role Of Digital Talent
December 20 by Barbara HodgeShared Services are in a unique position to drive Malaysia’s digital economy. Digital processes and digital talent, in fact, present the twin prongs of today’s opportunity. From “Back office” to “One...
State of the Shared Services & Outsourcing Industry Report: Malaysia 2019
March 06 by SSON Industry ReportsState of the shared services and outsourcing industry report for Malaysia
How Data Analytics Can Drive A Better Talent Retention Strategy
March 04 by Shared Services & Outsourcing NetworkThe true game changer, as we are discovering, promises to be “data”
Everything you need to succeed with IA/RPA
April 13 by Shared Services & Outsourcing NetworkThe business environment today is tough, challenging, and moving at exponential pace. But it's also full of opportunities, as technology continues to drive organizational changes.Before we examine how...
How to refocus Malaysia's talent on data and technology?
March 19 by Shared Services & Outsourcing NetworkFor operational managers tasked with building a strong, integrated services network across the Asia-Pacific region, getting talent right is a key strategic enabler. This is specifically so as&nbs...
The Malaysian Market Report 2018
March 05 by Shared Services & Outsourcing NetworkThis report below provides a deep-dive into how these trends are playing out in Malaysia. We hope it will guide you to improved decisions as you move your operations forward.
What’s In Store for Malaysian Shared Services 2018?
March 05 by Shared Services & Outsourcing NetworkBlending data from the SSON Analytics proprietary database and responses from SSON’s Annual State of Shared Services & Outsourcing Industry Survey 2018, our recent research dives in...
The Inside Scoop - Benchmark Against Your Peers on RPA and Talent
February 12 by Shared Services & Outsourcing NetworkAt the 20th Asian Shared Services and Outsourcing Week, that took place in November 2017, we asked attendees their opinions on a number of hot issues currently facing the industry.Two of the...
Malaysian Shared Services Landscape 2018: Talent, Tech & Knowledge
February 11 by Shared Services & Outsourcing NetworkBlending data from SSON Analytics proprietary database and responses from SSON’s Annual State of Shared Services & Outsourcing Industry Survey 2018, this report dives into the 3 key themes in Mala...
The GBS Adventure: The Gamble Begins & the Team Takes Off
November 28 by Boonsiri SomchitAs Boonsiri launches AMD's Finance Shared Services into the unknown, she takes comfort from the fact that she has recruited a strong team