State of the Shared Services & Outsourcing Industry Report: Malaysia 2019
Every year, SSON’s global survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data-driven, knowledge-based activity – enabled by automation.
Here, we share with you the state of the Shared Services market for Malaysia.
There is a tremendous appetite for growth: Half of the Malaysian respondents to this year’s SSON survey have been in existence for <3 years.
The trend toward shared services is strong and momentum growing.
Download the SSON Malaysia 2019 report to discover the key trends and opportunities for the year ahead, and the new strategies and value-adds SSOs are carving out for themselves.