State of the Shared Services & Outsourcing Industry Report: Malaysia 2019

Add bookmark

Malaysia SSC

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.



Every year, SSON’s global survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data-driven, knowledge-based activity – enabled by automation.

Here, we share with you the state of the Shared Services market for Malaysia.

There is a tremendous appetite for growth: Half of the Malaysian respondents to this year’s SSON survey have been in existence for <3 years.

The trend toward shared services is strong and momentum growing.

Download the SSON Malaysia 2019 report to discover the key trends and opportunities for the year ahead, and the new strategies and value-adds SSOs are carving out for themselves.