The 10th Workplace Occupancy & Utilization Index

The 10th Workplace Occupancy & Utilization Index from VergeSense explores why many organizations are struggling to align workplace design with the way employees work today. While office attendance is increasingly driven by collaboration, many workplaces remain planned around desks and individual work, creating a disconnect between reported capacity and the employee experience. As a result, floors can appear underutilized on paper while critical collaboration spaces are consistently in short supply.

Drawing on a year of real workplace data across 250M+ square feet and 200+ global enterprises, the report reveals why traditional occupancy metrics often fail to provide an accurate picture of workplace performance. It introduces the Functional Zone, a new framework that helps organizations understand the attendance range a floor can support while maintaining the right balance of space. The research also provides predictive insights into when floors are likely to run short of the meeting rooms and collaboration areas employees need, enabling teams to proactively plan rather than react to workplace challenges.

Readers will learn how to establish realistic capacity targets, optimize existing space before expanding their real estate footprint, and make workplace decisions backed by data rather than assumptions. Four practical recommendations, supported by real-world examples from enterprise real estate teams, demonstrate how organizations can improve utilization, enhance the employee experience, and create workplaces that better support collaboration without increasing square footage.

Designed for workplace, facilities, and real estate leaders, the report provides a practical approach to building more effective workplaces through occupancy forecasting, utilization insights, and data-driven space planning.