Working with external partners, and how transactional pricing leads to behavioural change




The director of Cummins Business Services Europe & Africa - and Shared Services Excellence Awards Judge - speaks to SSON's Sarah Clayton about leveraging external partners, how transactional pricing can effect behavioural change, and the secrets of success in IT shared services.

The director of Cummins Business Services Europe & Africa - and Shared Services Excellence Awards Judge - speaks to SSON's Sarah Clayton about leveraging external partners, how transactional pricing can effect behavioural change, and the secrets of success in IT shared services.
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