Working with external partners, and how transactional pricing leads to behavioural change

Posted: 06/13/2012

The director of Cummins Business Services Europe & Africa - and Shared Services Excellence Awards Judge - speaks to SSON's Sarah Clayton about leveraging external partners, how transactional pricing can effect behavioural change, and the secrets of success in IT shared services.

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Contributor:
SSON Excellence Awards: Europe

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