EP17 The critical link between digital transformation and GBS (Global Business Services) with Lee Coulter

In this episode of SSONext, host Barbara Hodge sits down with Lee Coulter, a GBS leader in enterprise and intelligent automation/AI (artificial intelligence). Lee specializes in cost and operational transformations by applying technology; along with new operating models to reshape both workforce and work-flow in complex global environments when the stakes are high. 

Lee is a visionary servant leader, passionately committed to maximum positive impact; and in this episode we are going to talk about digital transformation.

Lee and Barbara dissect:

✅ The opportunities GBS teams have ahead to create enterprise transformation that can help weather the recession that inevitably follows a global pandemic.

✅ A 10-step approach for GBS to become the valuable ‘Digital Transformation Engine’.

✅ The definition of corporate culture, and how it needs to evolve to survive all storms.

For the full details on that and a lot more, 🎧 listen to the episode 🎧 

📌This episode is brought to you by AppZen. AppZen is an AI platform for modern finance teams. They overhaul the way finance teams work by automating spend approvals and providing insights that help companies reduce spend, comply with policy, and streamline process.📌

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