How RPA Deployment Connects the Customer Journey at Allied Irish Banks

lorraine duffy
Posted: 01/11/2018
Job: Head of Process Improvement
Company: Allied Irish Banks

RPA Deployment Connects Customer JourneyLorraine Duffy has the responsibility for process improvement within Allied Irish Banks' customer services division, within banking operation. Currently on a digital strategy journey, she is specifically heading the robotics hub that supports the bank's ambitions to becoming more 'digital'.

In this interview Lorraine outlines her roadmap, milestones, and achievements.

To continue viewing this content please fill out the form below and become an SSON member.
Or if you're already a SSON member, sign in below to download.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

lorraine duffy
Posted: 01/11/2018
Job: Head of Process Improvement
Company: Allied Irish Banks

Join for Free