Analytics and Higher Value Services Top the Trends List [Report]
Five key trends are identified by in this report released this month by ScottMadden.
Two of these trends, predictive analytics and higher value services, are evaluated here, whereby HR is identified as a particular opportunity for anaytics (think recruitment), and Centers of Expertise are driving those higher value services everyone is chasing. [A "part 2" will follow, sharing three additional trends].
You can download the report below for free, as an SSON member.
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